Nebulux Terms of Service

Article 1 (Purpose and Definitions)

1. These Terms are intended to define the terms and conditions of use, procedures, and other necessary matters for the Service provided by the Company.
2. The Service primarily aims to provide AI-powered music mastering technology that enhances audio quality for users.
3. Definitions of terms used in these Terms follow relevant laws and general commercial practices. Matters not specified herein shall follow separate policies or guidelines (announcements, FAQs, etc.) established by the Company.

Article 2 (Supplementary Rules and Individual Policies)

1. Matters not specified in these Terms shall be governed by relevant laws and general commercial practices, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Copyright Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
2. The Company provides software, AI models, and other technical elements necessary for using the Service. Detailed matters necessary for operating the Service may be established through separate policies (FAQs, announcements, etc.), which shall form part of these Terms. In case of conflict between these Terms and individual policies, individual policies shall prevail.

Article 3 (Service Content and Changes)

1. The Company provides AI music mastering services that enhance and optimize audio files uploaded by users.
2. Users may utilize the mastered audio files generated through the Service for various purposes including commercial use. However, users are responsible for ensuring they have the rights to the original audio content.
3. The Company makes every effort to provide stable services to users. However, due to technical limitations or maintenance, all or part of the Service may be changed or temporarily suspended.
4. The Company endeavors to provide advance notice of service changes or suspensions. However, in urgent cases, notice may be given afterward, and the Company shall not be liable for damages arising therefrom unless caused by willful misconduct or gross negligence.

Article 4 (Eligibility and Minors)

1. The Service is intended for adult users aged 19 and above. However, users under a certain age may be permitted to use the Service according to Company policy, in which case procedures required by relevant laws, such as obtaining consent from legal guardians, must be followed.
2. If a minor makes a paid purchase without the consent of a legal guardian, the Company may process refund requests or take other necessary measures in accordance with relevant laws.

Article 5 (Membership Registration and Account Management)

1. Users may apply for membership registration according to the procedures established by the Company (such as Google login), and accounts are granted upon the Company's approval.
2. Users may not transfer, lend, sell, or provide their account information as collateral to others. Users are responsible for any consequences arising from negligent management of their account information.
3. The Company may suspend or terminate accounts without prior notice if users violate these Terms or use the Service for illegal purposes.

Article 6 (Service Use Restrictions and Prohibited Activities)

Users must not engage in the following activities, and service use may be restricted for violations:

1. Identity theft and payment fraud
2. Acts that infringe on the Company's intellectual property rights or those of third parties
3. Transmitting large amounts of data or engaging in activities to disrupt the stable operation of the Service
4. Uploading audio content that contains illegal, obscene, violent, or other content contrary to public order and morals

Article 7 (Intellectual Property Rights and Content)

1. Intellectual property rights to the Service itself provided by the Company belong to the Company.
2. Users retain ownership of their original audio content. The mastered output files can be freely used by users for any purpose including commercial use.
3. Users must ensure that the audio content they upload does not infringe on third-party copyrights, and users bear ultimate legal responsibility for such matters.

Article 8 (Disclaimer)

1. The Company does not guarantee that AI mastering results will meet all user expectations. Results may vary depending on the quality and characteristics of the original audio.
2. Users bear full responsibility for the final review and use of mastered files. The Company shall not be liable for damages arising therefrom unless caused by willful misconduct or gross negligence.
3. The Company shall not be liable for data loss, revenue loss, opportunity loss, or other damages arising from service use unless caused by willful misconduct or gross negligence.
4. The Company is not responsible for issues arising from audio content that infringes on third-party rights uploaded by users.

Article 9 (Service Credits and Payment)

1. The Service operates on a credit-based system where 1 credit equals 1 mastering job. Credits can be purchased in packages as designated by the Company.
2. Purchased credits do not expire and can be used indefinitely.

Article 10 (Refund Policy)

1. Full refunds are only available within 7 days of payment if no credits have been used. Under Article 17(2)(5) of the Electronic Commerce Act, withdrawal of subscription is restricted once digital content provision has commenced (e.g., credit usage).
2. No refunds are available after 7 days from payment or once any credits have been used.
3. If the service was completely unusable due to technical failures attributable to the Company, the Company may exceptionally process refunds after internal review.

Article 11 (Dispute Resolution and Jurisdiction)

1. In the event of a dispute between the Company and users, both parties shall first endeavor to resolve it amicably through mutual consultation.
2. If consultation is impossible or the dispute cannot be resolved through consultation, the court having jurisdiction over the Company's headquarters shall have exclusive jurisdiction in accordance with the Civil Procedure Act and other relevant laws.